WELCOME TO OUR ENROLMENT PAGE
TOGETHER, WE WORK FOR THE BEST HEALTH FOR YOU, YOUR FAMILY, OUR COMMUNITY AND OUR TEAM
CIVIC IS CURRENTLY OPEN TO NEW ENROLMENTS
We are pleased to advise that our practice is open to new enrolments, including patients who are new to the region as well as those wishing to transfer from another GP practice.
We welcome new patients and look forward to supporting you and your whanau with your healthcare needs. Our team is committed to providing high‑quality, compassionate care.
Our enrolment process
New patients will be able to enrol/register via the following options;
Online registration,
Submitting a complete enrolment pack* via our website or by
Visiting the practice and completing an enrolment/registration form in person
* An enrolment pack is downloadable from our website HERE
PLEASE HAVE THE FOLLOWING DOCUMENTS WITH YOU WHEN YOU ENROL
ONE valid form of PHOTO Identification such as Driver’s License, NZ or Overseas Passport, Kiwi Access Card etc.
A second form of identification may be required such as a Birth Certificate.
Proof of Eligibility for Public Funded Health Services such as 2+ years’ Work Visa, Australian citizen/perm resident etc.
(visit Guide to eligibility for public health services – Health New Zealand | Te Whatu Ora for more information)
Please note: Depending on what ID documents are provided, we may require additional identity documentation to meet the proof of identity and eligibility criteria. If patients are unsure about what forms of identification will be accepted for their registration, please talk to one of our friendly receptionists.
When transferring from another medical centre, we will request for your medical records to be transferred over to us. When you enrol, you may need to have a double GP appointment to ensure we obtain your health history and discuss your general health needs in full.
The first GP appointment will therefore be charged double. The allocation of your “Home GP” will be at the discretion of the practice, depending on which GP has capacity at the time.
OUR TERMS AND CONDITIONS
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By enrolling with Civic Family Health Care, you are confirming that you intend to use us as your regular doctor and healthcare provider.
When you enrol:
You become part of the Marlborough Primary Health Organisation (PHO) enrolled population.
Your basic enrolment information (such as your name, address, and other identifying details) will be recorded in the practice, PHO, and national enrolment systems.
You may pay higher fees if you choose to see a healthcare provider where you are not enrolled.
You acknowledge that you have received information about our practice, the benefits and responsibilities of enrolment, and the services provided by both Civic Family Health Care and the PHO.
You agree to our Privacy Statement, which explains how your health information is collected, used, and protected.
You agree to our Terms of Trade, including our practice fees and payment policies.
You will let us know if your contact details, eligibility, or enrolment information changes.
You understand that authorised healthcare providers, including hospitals and after-hours services, may access relevant health information through a Shared Electronic Health Record to support your care. You can choose to opt out of this service, but doing so may limit access to important health information when you need treatment.
By enrolling with us, you confirm that you understand and agree to these conditions.
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If you are registering as a casual patient or visitor at Civic Family Health Care, we ask that you understand and agree to the following:
The information you provide to us is accurate and complete.
As you are not enrolled with our practice, higher consultation fees may apply.
Casual patients may be eligible for some funded services through the Marlborough Primary Health Organisation (PHO), depending on the specific programme and eligibility criteria.
Visitors are not eligible for PHO-funded or practice-funded services and will be charged the full cost of their care.
You have received information about our practice, the services we provide, and the role of the PHO.
You agree to our Privacy Statement, which explains how your health information is collected, used, and protected.
Payment is required before or at the time of your consultation unless other arrangements have been agreed.
You are responsible for all fees associated with your care, including any additional costs relating to your treatment. Any overdue accounts may be referred for collection, and collection costs may be added to the amount owing.
Authorised healthcare providers, including hospitals and after-hours services, may access relevant health information through a Shared Electronic Health Record to support your care. You may choose to opt out; however, this may limit clinicians' access to important information when providing treatment.
By registering as a casual patient or visitor, you confirm that you understand and accept these conditions.
ENROLMENT OPTIONS
1. Online registration
Follow the link to register Online HERE →
2. Website registration
DOWNLOAD our enrolment pack HERE →
* Only submit one application at a time.